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Negotiation Skills Course for Doctors, Nurses and Other Healthcare Professionals
- Covers all the essential models and theories of negotiation.
- Fully compliant with portfolio and CCT requirements, offering 4 CPD points per hour.
- Includes thought-provoking explanatory videos and inspiring talks.
- Features insightful personality questionnaires and exercises.
- Online e-learning course with 90 days' access.
Only £95. 4 CPD points.
10% discount if you book 2 places on this course
or if you book another personal development/interview course at the same time.
or if you book another personal development/interview course at the same time.
Recognised for CCT and portfolio purposes
Booking form
This booking form is for 90 days' access to all online modules.
Negotiation Skills Course overview
This Negotiation Skills Course is designed to help doctors, nurses and other healthcare professionals gain confidence, clarity, and strategic insight in every negotiation situation, from everyday workplace discussions to high-stakes organisational decisions. Drawing on evidence-based negotiation frameworks and real-world healthcare examples, this course provides you with a complete toolkit for approaching negotiations with calm authority, emotional intelligence, and proven strategy
The course covers a wide range of essential topics, including:
- Traditional vs. modern negotiation approaches
- The full Negotiation Cycle and how each stage connects
- Effective planning: objectives, priorities, walk-away points, and BATNA
- The five negotiation styles and how to adapt your approach
- Managing different personalities and styles strategically
- Practical tools such as chunking, tradables, questioning, and consensus-building
- Using silence, persuasion, and psychological techniques ethically
- Cialdini’s principles, the Nudge Effect, and other behavioural insights
- Advanced frameworks including perceptual positions and Dilts’ Logical Levels
- Measuring success using professional, value-focused standards
- Moving from bargaining to SMART closing to secure clear, lasting agreements
You will also have the opportunity to test your natural negotiation style through a structured questionnaire, plot yourself on the negotiation matrix, and practise applying your style in realistic scenarios. Case studies, including a major historical negotiation (the Northern Ireland Peace Process), bring the principles to life and demonstrate how even the most complex situations can be resolved with the right strategy and mindset.
Structure
The Negotiation Skills Course consists of five core modules, followed by an additional sixth module containing further learning and resources.
MODULE 1 - INTRODUCTION & OVERVIEW
An introduction to negotiation and the limitations of traditional positional bargaining.
Explore the five core negotiation styles and identify your own natural approach.
Understand the difference between negotiating on positions versus interests.
Learn how psychology and behaviour influence negotiation outcomes.
Set the foundations for more effective, flexible negotiation strategies.
MODULE 2 - NEGOTIATION CYCLE AND CHUNKING
Learn a practical four-stage framework: Planning, Discussion, Bargaining, and Closing.
Understand how to plan negotiations based on conflict risk and relationship value.
Develop questioning and listening skills to gather information effectively.
Learn how to build consensus using chunking and tradeables.
Apply structured techniques to close negotiations with clear, agreed outcomes.
MODULE 3 - TRADABLES
Develop advanced skills to gain leverage and influence outcomes.
Learn how to identify and use tradables strategically.
Understand sources of negotiation power, including legitimacy and confidence.
Recognise and manage common tactics such as bogies and mirages.
Apply practical strategies and tactics to real-world negotiations.
MODULE 4 - CIALDINI'S PRINCIPLES
Explore the psychological factors that influence decision-making in negotiation.
Learn Cialdini’s principles of influence and persuasion.
Understand how nudging, values, and motivation shape behaviour.
Develop perspective-taking skills using perceptual positions.
Recognise and avoid common cognitive biases and negotiation traps.
MODULE 5 - MEASURING SUCCESS
Bring together the key concepts from across the course.
Apply negotiation skills to real-world healthcare and workplace scenarios.
Learn how to measure negotiation success beyond short-term wins.
Reflect on relationship outcomes, communication, and commitment.
Consolidate learning and plan how to apply skills going forward.
MODULE 6 - ADDITIONAL RESOURCES
To support and extend your learning, this section includes a curated selection of TED Talks and recommended materials that explore negotiation, influence, decision-making, and communication in more depth. These resources complement the core modules and offer alternative perspectives, real-world examples, and practical insights that can help you reflect on, strengthen, and apply your negotiation skills beyond the course.