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Develop the practical skills to lead people, manage difficult situations and improve services in modern healthcare.
This live, two-day course is designed for doctors, nurses and other healthcare professionals who want to become more confident and effective leaders. It combines established leadership and management principles with practical exercises, discussion and application to the realities of working in healthcare.
A major part of the course is understanding NHS structures and the challenges facing healthcare services, so that you can see how leadership, accountability, decision-making and service improvement fit within the wider NHS environment.
You will develop practical skills in:
Live via Zoom · Two days · 12 CPD points · Maximum 15 participants
Our leadership and management courses for doctors, nurses and other healthcare professionals take place on Zoom. Courses are currently planned for the following dates:
Our virtual courses are run on the Zoom platform.
Joining instructions and the Zoom access code will be sent 2 days before the course.
Start time: 9:30am (both days)
End time: 4:30pm (day 1) · 4:00pm (day 2)
Leadership in healthcare is rarely about simply telling people what to do. Healthcare professionals work within multidisciplinary teams, complex organisations and services where priorities compete, resources are constrained and change often depends on influencing people over whom they have no direct authority.
Our two-day Leadership & Management Course provides a practical framework for becoming a more effective leader in that environment. You will develop a clearer understanding of NHS structures and the challenges facing healthcare services, while developing the skills to understand your own leadership approach, work more effectively with other people and lead teams and change with greater confidence.
Effective leadership starts with self-awareness. You will explore different approaches to leadership and consider your own preferred style, strengths and limitations.
We look at how leadership needs to adapt according to the situation and the people involved. An approach that works well with an experienced and highly motivated colleague may be ineffective with someone who is struggling, inexperienced or resistant to change.
Emotional intelligence is an important part of this. Greater awareness of your own reactions, communication style and emotional triggers can help you manage yourself more effectively and understand how your behaviour affects those around you.
Healthcare leadership depends heavily on relationships. You may need to motivate a team, influence a senior colleague, support someone who is struggling, delegate responsibility or address behaviour or performance that has become a problem.
The course explores how effective teams work and the role a leader plays in creating the conditions in which people can perform well. We look at communication, motivation, delegation, accountability and the balance between supporting colleagues and being prepared to have difficult conversations when necessary.
You will also develop practical approaches to coaching and mentoring. Rather than always providing the answer yourself, you will learn techniques that help other people think through problems, develop their own solutions and become more independent.
Many healthcare professionals have considerable responsibility without having direct managerial authority over everyone whose cooperation they need. The ability to influence is therefore central to effective leadership.
We explore how communication, credibility, relationships and an understanding of other people's perspectives can help you influence more effectively.
The same principles become particularly important when leading change. Even sensible improvements can fail when people do not understand the purpose, feel excluded from the process or have legitimate concerns that have not been addressed.
You will consider how to engage stakeholders, understand resistance, build support and help move a team or service from an idea to practical implementation.
Throughout the course, the emphasis is on applying leadership principles to situations you are likely to encounter in healthcare rather than studying theory in isolation.
The two days combine facilitated teaching with discussion, exercises, reflection and practical application. The different parts of the programme are deliberately connected: understanding the environment in which you work influences how you lead; how you understand yourself affects how you communicate; and communication affects your ability to influence people, lead teams and bring about change.
Effective leadership in the NHS requires an understanding of the system in which you are working. We look at how NHS organisations and services are structured, how responsibilities are distributed and how different parts of the system interact. We also consider the pressures facing NHS services and what these mean for leaders making decisions, setting priorities and trying to improve care.
There is no single leadership style that works in every situation. We explore the relationship between leadership and management, different approaches to leadership and how your own preferences affect the way you lead. You will consider when you may need to adapt your approach according to the people, circumstances and challenges in front of you.
Leadership depends heavily on how well you understand yourself and other people. This part of the course explores the role of emotional intelligence in workplace relationships and how greater self-awareness can improve the way you communicate, respond to difficult situations and influence others, particularly when you cannot rely on formal authority.
Leading a team involves more than allocating work. You need to understand how people work together, what motivates them and what may prevent a team from performing effectively. We look at how to create a productive team environment while balancing support for individuals with appropriate expectations, challenge and accountability.
Good leaders do not need to provide the solution to every problem. Coaching and mentoring can help colleagues develop their own judgement, confidence and ability to solve problems. We explore practical techniques that can be used not only in formal coaching relationships, but also in supervision, team leadership and everyday conversations.
Change in healthcare depends as much on people as it does on the quality of the original idea. We look at why people may respond differently to change, how to understand legitimate concerns and resistance, and how leaders can engage the people whose support will be needed to turn an idea into sustained improvement.
Throughout the course, you will be encouraged to relate the material to situations from your own professional life so that you leave with practical actions you can use when you return to work.
Develop practical leadership and management skills you can use in your everyday work.
We limit each Leadership & Management Course to a maximum of 15 participants. This allows people from different professions, specialties and levels of seniority to contribute their own perspectives while keeping the course interactive.
The two days include discussion, practical exercises, reflection and group activities rather than relying on continuous presentations. You will have opportunities to explore situations from your own workplace and learn from the experiences of other healthcare professionals.
Leadership models are useful when they help explain what is happening in practice. Knowing the terminology alone does not make someone a better leader.
We therefore introduce theories and frameworks where they provide a useful way of understanding behaviour, teams, communication or change, and then apply them to realistic healthcare situations.
The aim is for you to leave not simply knowing more about leadership and management, but with techniques you can actually use.
Healthcare creates particular leadership challenges. Professional hierarchies do not always match managerial ones. Multidisciplinary teams bring together people with different expertise, priorities and perspectives. Leaders may need to influence colleagues over whom they have no direct authority, while decisions can involve patient safety, limited resources and competing demands.
By combining an understanding of NHS structures and challenges with practical leadership and management skills, the course helps you see how the wider system influences the decisions you make, the people you need to engage and the changes you may be trying to achieve.
The course is delivered by experienced trainers with expertise in leadership, management and communication and extensive experience of working with healthcare professionals.
This combination allows established management principles to be explored in a way that is practical, accessible and directly relevant to clinical and healthcare workplaces.
Build greater confidence in leading people, influencing colleagues and managing change.
The course is designed for doctors, nurses, managers and other healthcare professionals who want to develop their leadership and management skills.
It is suitable both for people who already have leadership responsibilities and those preparing to take on greater responsibility in the future.
No. The course provides a strong foundation while also giving more experienced participants an opportunity to examine and refine their existing approach.
The emphasis is on applying the learning at a level appropriate to your own role, experience and responsibilities.
No. NHS structures and challenges form an explicit part of the programme, making the course particularly relevant to people working within the NHS. However, the wider skills of leadership, communication, influencing, team development, coaching and managing change are applicable across healthcare settings.
The course is highly interactive and combines facilitated teaching with discussion, exercises, reflection and practical activities.
Attendance is limited to a maximum of 15 participants so that people can contribute their own experiences and take an active part in the two days.
Yes. The course is delivered live via Zoom, with the trainer and participants interacting throughout both days.
The course runs over two days. Day 1 runs from 9:30am to 4:30pm and Day 2 from 9:30am to 4:00pm, UK time.
The course provides 12 CPD points, and you will receive a certificate following completion.
Yes. You will receive a certificate of completion providing evidence of structured professional development in leadership and management.
Participants consistently tell us that they value the interactive nature of the course, the practical relevance of the material and the ability to apply what they learn directly to their day-to-day work.
"The small number of candidates in the group really made the course. The handbook was an excellent resource and the variety of teaching, discussion, activities and reflection made the two days genuinely engaging. I left with real enthusiasm for a subject I had previously not fully understood or appreciated. Dave was an engaging and inspiring trainer whose energy and enthusiasm were infectious. Brilliant course."
"The topics were extremely useful and I now have a much better understanding of leadership and management. The course also covered performance management and emotional intelligence, both of which I can see myself using in practice. Dave was fantastic: enthusiastic, flexible and willing to explore additional topics that were particularly relevant to us."
"Well structured, with an informative handbook and a good variety of teaching methods to keep everyone engaged. The trainer facilitated the sessions extremely well and made many thought-provoking points. An excellent course that I would recommend to colleagues."
"The course was interactive, the group was fully engaged and the training materials supported the learning very well. The trainer was knowledgeable, enthusiastic and actively encouraged questions. The course fully met my expectations."
"The content was highly relevant and immediately applicable to my day-to-day work. I particularly liked how interactive the course was. The trainer used the leadership concepts he was teaching throughout the course itself. I never once looked at my watch."
"A brilliant course, packed with practical leadership and management techniques that are genuinely useful in the day-to-day NHS. I particularly enjoyed the sessions on negotiation, leadership styles and teams."
"Excellent and very engaging. The course was individualised to the needs of the group and gave me a much better overview than the university leadership course I was completing at the time."
"Excellent trainer and superb time management. I didn't feel bored for a single minute. I particularly liked learning through team and group work rather than simply sitting through presentations."
Develop practical leadership skills you can apply immediately in healthcare.
