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Future dates will be made available shortly
Leadership and Management Course
Interactive professional development

Live Medical Leadership and Management Course for Doctors & Healthcare Professionals

Two-day live Zoom course · Maximum 20 participants

Develop practical ways to lead people, handle difficult situations and manage change. Learn through trainer-led discussion, exercises and shared experience, while exploring the NHS structures and pressures that shape leadership in healthcare.

Check availability in the calendar, then select both course dates in the booking form below.

£425 including VATComplete two-day live course
Two days on Zoom9:30am start on both days
Maximum 20 participantsDiscussion, exercises and shared learning
12 CPD pointsCertificate after completion

Book your live leadership and management course

Choose one two-day course. Day 1 runs from 9:30am to 4:30pm and Day 2 from 9:30am to 4:00pm, UK time.

Check available course dates

Each course covers two days. Check availability in the calendar, use its arrows to view later dates, then select your preferred two-day course in the form underneath. Available dates are shown in green.

Select your course and enter your details

Choose your two-day course, enter the participant's details and add the place to your basket. For two places, complete a separate booking for each participant and add both to the same basket.

Places availableCourse is full
Practical learning outcomes

What you will gain from the live course

Develop leadership and management approaches you can use in healthcare, while understanding how NHS structures, resources and service pressures affect the decisions you make.

Lead with greater self-awareness

Recognise your style, strengths and limitations, and adapt your approach to the situation and the people involved.

Build stronger workplace relationships

Use emotional intelligence and clearer communication to influence colleagues, including those you do not manage directly.

Support people and address problems

Balance motivation and support with appropriate expectations, difficult conversations and action on underperformance.

Turn ideas into practical action

Delegate, coach and mentor colleagues, engage stakeholders and build a realistic approach to change and service improvement.

Learn with a trainer and colleagues

How the two live course days work

The different parts of the course are connected: your understanding of the wider system shapes your leadership, and the way you communicate affects how you influence people, lead teams and bring about change.

Explore and reflect

Work with an experienced trainer to explore leadership principles, consider your own behaviour and connect the material to situations from your working life.

Discuss and practise

Ask questions as they arise, work through practical exercises and group activities, and learn from colleagues in a group of no more than 20.

Take the learning back to work

Use discussion, reflection, coaching approaches and action planning to identify practical steps for your own role and workplace.

One live course, delivered over two days. Both days start at 9:30am; Day 1 finishes at 4:30pm and Day 2 at 4:00pm, UK time. The course combines facilitated teaching with discussion, reflection and practical activities rather than continuous presentations.

Six connected subject areas

What the live leadership and management course covers

Explore these subjects through live teaching, discussion and exercises. You will be encouraged to relate the material to your own professional experience rather than study leadership theory in isolation.

NHS structures and challenges

Organisation and accountability
How NHS organisations and services fit together, where responsibilities sit and how different parts of the system interact.
Pressures and priorities
Workforce pressures, increasing demand, financial constraints and the competing priorities that influence decisions.
Quality and patient safety
Maintaining quality and patient safety while working within pressured services and limited resources.
System leadership
How NHS structures affect leadership and decision-making, including working across organisational boundaries. Through live discussion, explore shared priorities, influence without direct authority and collective action to improve outcomes for patients and services.

Leadership foundations and personal style

Leadership and management
The difference between leading and managing, and the strengths of different leadership approaches.
Your preferred style
Identify your leadership preferences, strengths and limitations, and consider their effect on other people.
Adapting your approach
Choose approaches that suit the situation, the people involved and the level of support or direction they need.
Confidence and credibility
Develop a more deliberate leadership approach that is credible and appropriate to your responsibilities.

Emotional intelligence, communication and influence

Self-awareness and resilience
Understand emotional intelligence, recognise emotional triggers and manage your responses to difficult situations.
Compassionate leadership
Understand other people's perspectives, priorities and behaviours to build stronger working relationships. Discuss listening, empathy and practical support, balancing compassion with accountability and the confidence to address difficult issues.
Communication and influence
Communicate with clarity and impact, including influencing colleagues without direct managerial authority.
Challenging conversations
Approach difficult discussions professionally, balancing your message with an understanding of the other person.

Leading teams and managing performance

Team dynamics and roles
Explore team behaviour and Belbin Team Roles, and how different contributions affect multidisciplinary working.
Motivation and culture
Build and motivate effective teams and create the conditions for a positive, productive team culture.
Support and underperformance
Support colleagues, develop performance and address underperformance with appropriate expectations and accountability.
Delegation and responsibility
Delegate effectively, clarify responsibilities and retain appropriate oversight without taking every task back.

Coaching and mentoring

Choosing your approach
Understand how coaching and mentoring differ and when each can support a colleague's development.
The GROW model
Use GROW to give developmental conversations a practical structure without turning them into a script.
Listening and questioning
Develop listening and questioning techniques that help other people think through their own situation.
Developing others
Support individual development, help colleagues explore options and encourage ownership of their solutions.

Leading and managing change

Responses to change
Understand different reactions, resistance and legitimate concerns rather than assuming agreement with an idea.
Engagement and support
Communicate the need for change, identify stakeholders, build support and influence those whose cooperation matters.
Putting change into practice
Use action learning and practical problem-solving approaches, maintaining momentum through implementation.
Your leadership action plan
Translate learning into a personal action plan and practical steps you can take back to your workplace.
Why ISC Medical?

Why choose ISC Medical for live leadership training?

Use two dedicated days to examine your approach, take an active part and develop techniques that are useful beyond the course itself.

A maximum of 20 participants

A group small enough for discussion and participation, with different professions, specialties and levels of seniority contributing their perspectives.

Practical learning throughout

Use theories and frameworks where they help explain behaviour, teamwork, communication or change, then apply them to realistic healthcare situations.

The realities of healthcare

Explore professional and managerial hierarchies, multidisciplinary relationships, patient safety, limited resources and influencing without direct authority.

Experienced trainers

Learn live with trainers who have expertise in leadership, management and communication and extensive experience of working with healthcare professionals.

Meet your course team

Learn from experienced leadership trainers

Our course director and trainers combine NHS leadership, communication and coaching experience to help you connect leadership principles with the realities of healthcare.

David Phillips

David Phillips

NHS Consultant and Course Director

David combines more than 20 years of clinical experience with senior NHS leadership. His work in clinical governance, service improvement and team development brings practical insight into the responsibilities and decisions healthcare leaders face.

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Mark de Cosemo

Mark de Cosemo

Leadership and Communication Skills Trainer

Mark combines almost 20 years in the pharmaceutical industry with longstanding experience training NHS professionals. His work in leadership development, communication and NHS partnerships brings a practical perspective on influencing colleagues and building effective working relationships.

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Dave Bates

Dave Bates

Leadership Trainer and Executive Coach

Dave combines 25 years of corporate experience, including senior leadership roles, with an MBA and an MA in Leadership. His coaching and training work across healthcare helps participants connect leadership ideas with the realities of managing people.

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Live-course participant feedback

What participants say about the live course

Read feedback from people who attended the live leadership and management course.

"The small number of candidates in the group really made the course. The handbook was an excellent resource and the variety of teaching, discussion, activities and reflection made the two days genuinely engaging. I left with real enthusiasm for a subject I had previously not fully understood or appreciated. Dave was an engaging and inspiring trainer whose energy and enthusiasm were infectious. Brilliant course."

Jessica, ST6 O&G

"The topics were extremely useful and I now have a much better understanding of leadership and management. The course also covered performance management and emotional intelligence, both of which I can see myself using in practice. Dave was fantastic: enthusiastic, flexible and willing to explore additional topics that were particularly relevant to us."

Niki, ST6 Histopathology

"Well structured, with an informative handbook and a good variety of teaching methods to keep everyone engaged. The trainer facilitated the sessions extremely well and made many thought-provoking points. An excellent course that I would recommend to colleagues."

Jonathan, ST4 Psychiatry

"The course was interactive, the group was fully engaged and the training materials supported the learning very well. The trainer was knowledgeable, enthusiastic and actively encouraged questions. The course fully met my expectations."

Daniela, ST Paediatrics

"The content was highly relevant and immediately applicable to my day-to-day work. I particularly liked how interactive the course was. The trainer used the leadership concepts he was teaching throughout the course itself. I never once looked at my watch."

Alexandra, Psychiatry

"A brilliant course, packed with practical leadership and management techniques that are genuinely useful in the day-to-day NHS. I particularly enjoyed the sessions on negotiation, leadership styles and teams."

Andrew, ST6 Anaesthesia

"Excellent and very engaging. The course was individualised to the needs of the group and gave me a much better overview than the university leadership course I was completing at the time."

Sarah, ST7 O&G

"Excellent trainer and superb time management. I didn't feel bored for a single minute. I particularly liked learning through team and group work rather than simply sitting through presentations."

Andreas, ST6 O&G
Before you book

Live leadership and management course FAQs

Do I need to manage a team already?

No. You can use leadership skills when coordinating work, supervising colleagues, contributing to a project or influencing decisions, even without a formal management title. The course gives you a framework for developing these skills at a level relevant to your current responsibilities.

Will the course still be useful if I am already a consultant or experienced team leader?

Yes. Experienced participants can use the course to review established habits, consider alternative approaches and reflect on challenges in their own teams. It is particularly useful when taking on wider responsibilities or looking for a more deliberate approach to leading people and managing change.

Can I attend if I am not a doctor or do not work in the NHS?

Yes. The course is open to nurses, managers and other healthcare professionals as well as doctors. NHS structures and pressures provide an important part of the context, while the approaches to communication, teamwork and change can also be applied in other healthcare settings.

Can I bring a real workplace challenge to the course?

Yes. It is useful to arrive with a situation you would like to handle more effectively, such as gaining support for a change or improving a difficult working relationship. You can use this to connect the discussions and exercises to your own role.

Please keep examples anonymous and avoid sharing identifiable patient or colleague information.

Can I join around clinical duties, or do I need protected time?

Please arrange protected time so that you can participate fully on both days. Full attendance, confirmed by the trainer, is required for your CPD certificate, and participants are expected to keep their cameras on for most of the course.

If you have a specific participation or accessibility concern, contact us before booking. If you cannot commit to the live schedule, consider the self-paced leadership programme.

What should I do if I have not received the Zoom joining instructions?

Your Zoom joining instructions and access code are sent two days before the course. If they have not arrived by then, check your junk or spam folder and the email address used for the participant's booking.

If you still cannot find them, contact us before the course starts so that we can help you get ready to join.

How can I use the course in my appraisal, training portfolio or an application?

Your certificate provides evidence of structured professional development in leadership and management. For your portfolio, keep it alongside a short reflection on what you learned, what you intend to change and how you subsequently applied the learning.

If you need to meet a particular curriculum or application criterion, check its current requirements before booking. Course attendance does not automatically demonstrate that you have met every leadership competency.

When will I receive my CPD certificate?

Your CPD certificate is delivered on the next working day after the course, following confirmation of full attendance by the trainer. Please allow for this timing if you are booking close to an appraisal, portfolio or application deadline.

Can I use my study budget, or can my employer pay?

Check your employer's approval and payment process before booking, including whether you need study leave approval or a purchase order. If your employer requires an invoice or another payment arrangement, contact us first so that we can discuss the booking requirements.

Is there a discount if I book with a colleague?

Save 10% when you book two places on this course or book another ISC Medical course at the same time. Add each participant separately to the same basket and check that the discount has been applied before paying.

What happens if my rota changes after I book?

Email enquiries@iscmedical.co.uk as soon as you know that you may be unable to attend. Postponement and cancellation options depend on the notice given and your booking history.

Please read the booking terms before booking so that you understand the applicable conditions and fees.

Would you prefer flexible study?

The self-paced leadership programme covers the same core principles through ten modules over 90 days and a two-hour live webinar. Compare the two formats to choose the learning experience that suits you.

Develop leadership skills you can use in healthcare

Build your confidence in leading people, supporting performance, influencing colleagues and managing change.

Two days live on Zoom · Maximum 20 participants · 12 CPD points · £425

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