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Lead with greater self-awareness
Recognise your style, strengths and limitations, and adapt your approach to the situation and the people involved.
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Two-day live Zoom course · Maximum 20 participants
Develop practical ways to lead people, handle difficult situations and manage change. Learn through trainer-led discussion, exercises and shared experience, while exploring the NHS structures and pressures that shape leadership in healthcare.
Check availability in the calendar, then select both course dates in the booking form below.
Choose one two-day course. Day 1 runs from 9:30am to 4:30pm and Day 2 from 9:30am to 4:00pm, UK time.
Each course covers two days. Check availability in the calendar, use its arrows to view later dates, then select your preferred two-day course in the form underneath. Available dates are shown in green.
Choose your two-day course, enter the participant's details and add the place to your basket. For two places, complete a separate booking for each participant and add both to the same basket.
Develop leadership and management approaches you can use in healthcare, while understanding how NHS structures, resources and service pressures affect the decisions you make.
Recognise your style, strengths and limitations, and adapt your approach to the situation and the people involved.
Use emotional intelligence and clearer communication to influence colleagues, including those you do not manage directly.
Balance motivation and support with appropriate expectations, difficult conversations and action on underperformance.
Delegate, coach and mentor colleagues, engage stakeholders and build a realistic approach to change and service improvement.
The different parts of the course are connected: your understanding of the wider system shapes your leadership, and the way you communicate affects how you influence people, lead teams and bring about change.
Work with an experienced trainer to explore leadership principles, consider your own behaviour and connect the material to situations from your working life.
Ask questions as they arise, work through practical exercises and group activities, and learn from colleagues in a group of no more than 20.
Use discussion, reflection, coaching approaches and action planning to identify practical steps for your own role and workplace.
One live course, delivered over two days. Both days start at 9:30am; Day 1 finishes at 4:30pm and Day 2 at 4:00pm, UK time. The course combines facilitated teaching with discussion, reflection and practical activities rather than continuous presentations.
Explore these subjects through live teaching, discussion and exercises. You will be encouraged to relate the material to your own professional experience rather than study leadership theory in isolation.
Use two dedicated days to examine your approach, take an active part and develop techniques that are useful beyond the course itself.
A group small enough for discussion and participation, with different professions, specialties and levels of seniority contributing their perspectives.
Use theories and frameworks where they help explain behaviour, teamwork, communication or change, then apply them to realistic healthcare situations.
Explore professional and managerial hierarchies, multidisciplinary relationships, patient safety, limited resources and influencing without direct authority.
Learn live with trainers who have expertise in leadership, management and communication and extensive experience of working with healthcare professionals.
Our course director and trainers combine NHS leadership, communication and coaching experience to help you connect leadership principles with the realities of healthcare.
NHS Consultant and Course Director
David combines more than 20 years of clinical experience with senior NHS leadership. His work in clinical governance, service improvement and team development brings practical insight into the responsibilities and decisions healthcare leaders face.
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Leadership and Communication Skills Trainer
Mark combines almost 20 years in the pharmaceutical industry with longstanding experience training NHS professionals. His work in leadership development, communication and NHS partnerships brings a practical perspective on influencing colleagues and building effective working relationships.
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Leadership Trainer and Executive Coach
Dave combines 25 years of corporate experience, including senior leadership roles, with an MBA and an MA in Leadership. His coaching and training work across healthcare helps participants connect leadership ideas with the realities of managing people.
View profile →Read feedback from people who attended the live leadership and management course.
"The small number of candidates in the group really made the course. The handbook was an excellent resource and the variety of teaching, discussion, activities and reflection made the two days genuinely engaging. I left with real enthusiasm for a subject I had previously not fully understood or appreciated. Dave was an engaging and inspiring trainer whose energy and enthusiasm were infectious. Brilliant course."
"The topics were extremely useful and I now have a much better understanding of leadership and management. The course also covered performance management and emotional intelligence, both of which I can see myself using in practice. Dave was fantastic: enthusiastic, flexible and willing to explore additional topics that were particularly relevant to us."
"Well structured, with an informative handbook and a good variety of teaching methods to keep everyone engaged. The trainer facilitated the sessions extremely well and made many thought-provoking points. An excellent course that I would recommend to colleagues."
"The course was interactive, the group was fully engaged and the training materials supported the learning very well. The trainer was knowledgeable, enthusiastic and actively encouraged questions. The course fully met my expectations."
"The content was highly relevant and immediately applicable to my day-to-day work. I particularly liked how interactive the course was. The trainer used the leadership concepts he was teaching throughout the course itself. I never once looked at my watch."
"A brilliant course, packed with practical leadership and management techniques that are genuinely useful in the day-to-day NHS. I particularly enjoyed the sessions on negotiation, leadership styles and teams."
"Excellent and very engaging. The course was individualised to the needs of the group and gave me a much better overview than the university leadership course I was completing at the time."
"Excellent trainer and superb time management. I didn't feel bored for a single minute. I particularly liked learning through team and group work rather than simply sitting through presentations."
No. You can use leadership skills when coordinating work, supervising colleagues, contributing to a project or influencing decisions, even without a formal management title. The course gives you a framework for developing these skills at a level relevant to your current responsibilities.
Yes. Experienced participants can use the course to review established habits, consider alternative approaches and reflect on challenges in their own teams. It is particularly useful when taking on wider responsibilities or looking for a more deliberate approach to leading people and managing change.
Yes. The course is open to nurses, managers and other healthcare professionals as well as doctors. NHS structures and pressures provide an important part of the context, while the approaches to communication, teamwork and change can also be applied in other healthcare settings.
Yes. It is useful to arrive with a situation you would like to handle more effectively, such as gaining support for a change or improving a difficult working relationship. You can use this to connect the discussions and exercises to your own role.
Please keep examples anonymous and avoid sharing identifiable patient or colleague information.
Please arrange protected time so that you can participate fully on both days. Full attendance, confirmed by the trainer, is required for your CPD certificate, and participants are expected to keep their cameras on for most of the course.
If you have a specific participation or accessibility concern, contact us before booking. If you cannot commit to the live schedule, consider the self-paced leadership programme.
Your Zoom joining instructions and access code are sent two days before the course. If they have not arrived by then, check your junk or spam folder and the email address used for the participant's booking.
If you still cannot find them, contact us before the course starts so that we can help you get ready to join.
Your certificate provides evidence of structured professional development in leadership and management. For your portfolio, keep it alongside a short reflection on what you learned, what you intend to change and how you subsequently applied the learning.
If you need to meet a particular curriculum or application criterion, check its current requirements before booking. Course attendance does not automatically demonstrate that you have met every leadership competency.
Your CPD certificate is delivered on the next working day after the course, following confirmation of full attendance by the trainer. Please allow for this timing if you are booking close to an appraisal, portfolio or application deadline.
Check your employer's approval and payment process before booking, including whether you need study leave approval or a purchase order. If your employer requires an invoice or another payment arrangement, contact us first so that we can discuss the booking requirements.
Save 10% when you book two places on this course or book another ISC Medical course at the same time. Add each participant separately to the same basket and check that the discount has been applied before paying.
Email enquiries@iscmedical.co.uk as soon as you know that you may be unable to attend. Postponement and cancellation options depend on the notice given and your booking history.
Please read the booking terms before booking so that you understand the applicable conditions and fees.
The self-paced leadership programme covers the same core principles through ten modules over 90 days and a two-hour live webinar. Compare the two formats to choose the learning experience that suits you.
Build your confidence in leading people, supporting performance, influencing colleagues and managing change.
Two days live on Zoom · Maximum 20 participants · 12 CPD points · £425