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Lead people
Leadership and management
Build confidence in leading teams, supporting performance and making decisions. Compare live training and flexible online learning.
View leadership and managementDevelop your skills. Build your confidence.
Practical learning for the work you do every day. Develop your leadership, teaching and communication skills, understand healthcare and manage your time more effectively.
Explore learning for doctors, dentists, nurses, allied health professionals, healthcare managers and other colleagues, at every career stage. Start with the skills you want to strengthen and visit each course page for its content, format and suitability.
Develop your approach to leading people, making improvements and finding agreement when priorities differ.
Lead people
Build confidence in leading teams, supporting performance and making decisions. Compare live training and flexible online learning.
View leadership and managementMake improvements
Explore how to plan, communicate and sustain change in healthcare, with practical approaches to involving others.
View change managementFind agreement
Prepare for discussions, understand different priorities and work towards agreements you can put into practice.
View negotiation skillsStrengthen the conversations you have with patients, colleagues and other people you work with.
Communicate clearly
Develop your listening, rapport and communication skills for everyday interactions and more complex conversations.
View advanced communication skillsHandle difficult interactions
Recognise challenging behaviour and develop practical ways to respond, give feedback and manage conflict.
View dealing with difficult people and conflictSpeak with confidence
Express your views, set boundaries and influence others while maintaining constructive working relationships.
View assertiveness and influencingDevelop the skills to share your knowledge, engage an audience and help colleagues learn and progress.
Develop your teaching
Build your teaching skills, plan learning activities and give effective feedback. Compare live and self-paced options.
View teach the teacherEngage your audience
Plan and deliver clear, engaging presentations, manage nerves and respond to questions. Explore the self-paced programme.
View public speaking and presentation skillsSupport development
Structure supportive conversations and use listening and questioning to help others explore their goals and challenges.
View coaching and mentoringConnect your day-to-day work with the wider system, quality and safety, and the demands on your time.
Understand the system
Understand how decisions, funding and accountability work across the NHS and connect with your role.
View nhs in practiceImprove quality and safety
Build a practical understanding of quality, safety and improvement, and how they connect with everyday care.
View clinical governanceOrganise your time
Review your working habits, identify priorities and develop practical ways to manage competing demands.
View effective time managementDelivery options vary by course. Check the individual page for the available format, time commitment and any included webinar.
Set aside time for a scheduled session on Zoom, with opportunities for discussion and interaction. Explore the relevant course page for dates and details.
Work through online modules around your commitments. Some programmes also include a live webinar; each course page explains what is included.
Explore free guides on leadership, teaching, communication and quality improvement in healthcare.
Free development guide
Free development guide
Free development guide
Free development guide
Explore practical learning for your current role and the responsibilities ahead.