Leadership & Management Course for NHS Doctors, Nurses & Healthcare Professionals

"The small number of candidates in the group really made the course. The handbook is an excellent resource to support the content. The flipchart and pen worked so much better than endless PowerPoint presentations- very refreshing. This allowed all of the work to be displayed around to be reflected upon and consolidated over the course of two days. The delivery of the sessions (including "teaching", videos, physical activities, quiet questionnaire completion, partner work) allowed a very very fulfilling and enriching experience of what could have been a dry, uninteresting two days of topics. I left with a real sense of enthusiasm for a topic which I had previously not entirely understood or appreciated. I look forward to observing L&M in my workplace and working out how I may use my newfound knowledge. Dave, our trainer, was an engaging and inspiring trainer who had us "eating out of the palm of his hand". His energy and enthusiasm was infectious and I couldn't have asked for a better trainer. He judged the pace and delivery just right. He should be considered a real credit to ISC medical. Brilliant course"

"The topics covered were really helpful. I now have a better understanding about the concepts of leadership and managements. We also covered a few topics not included and those were very helpful - performance management etc. The topics covered were so useful and very interesting. I can see myself definitely using these techniques and methods in the near future. Very easy to put into practice. Dave was fantastic. He was very enthusiastic and this definitely came across. He was willing to accommodate us in discussing additional topics which were invaluable (performance management) and I was fortunate enough to be coached by him (a real treat). In addition it was good to see him put what he preached into practice when having to deal with a particularly challenging individual in the group - most impressive. Wonderful course, has opened new interests for me (especially on the topic of emotional intelligence) and I look forward to that. Thank you"

"Well structured, informative handbook, good variety of teaching methods used to keep interest up. Excellent trainer, facilitated the session well and made many really interesting and thought provoking points. Really excellent course I would recommend to fellow peers."

"The course was interactive, the group of participants fully engaged, the learning objectives were accomplished, the training materials supported the training. Mark is a very good trainer, very knowledgeable and with high standard of teaching skills. He is enthusiastic, with professional demeanor, actively invited questions. The course fully met my expectations."

"I liked the fact that the course was very interactive. The contents covered were very relevant and directly applicable to my day to day work. I liked the fact that the course was not a repetition of the King's Fund Management for SpRs course. The content covered was highly relevant and immediately applicable to day to day work unlike any other management courses I have attended. I think Tom is an excellent teacher both in terms of his teaching delivery and modeling. He used the concepts he was explaining to us, with us throughout the course. I never once looked at my watch. The course was very enjoyable and monopolized my attention."

"A brilliant course, packed with information on various leadership and management theories and techniques, which come very handy in the day-to-day NHS. I loved the session on negotiation and the session on the different styles of leadership and team."

"Excellent speaker - very engaging with the whole audience. Made it individualised to the needs of the group. I genuinely can't think of anything that could be improved about this course - I'm doing a university course over 3 months and this course gave me a much better overview than my uni course!"

"Excellent - his time management was superb. I didn't feel bored for a single minute. I like the fact that the learning was through team/group work and unlike other courses, the 'moving up and down the chair' kept it going smoothly and nicely"