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Future dates will be made available shortly
NHS in Practice Course
Live on Zoom · NHS professional development

NHS in Practice Course for Doctors and Healthcare Professionals

2½-hour live Zoom course, including Q&A

Understand how the NHS in England is organised, funded and governed, and how decisions about services, budgets and priorities are made. A practical live course designed to make complex NHS structures easier to navigate.

Check available dates in the calendar, then choose your session in the booking form below.

Live on ZoomInteractive online teaching
2½ hours2 hours of teaching + 30-minute Q&A
4 CPD pointsCertificate after attendance
£120Course fee · inc VAT
Live on Zoom · Selected Mondays

Course dates and booking

Two hours of teaching followed by a 30-minute Q&A. Choose a daytime or evening session on the dates available.

Daytime session 10am–12:30pm UK time
Evening session 7pm–9:30pm UK time

Step 1: Check available dates

The NHS in Practice course runs on selected Mondays throughout the year. Browse the calendar to check dates and availability, then choose your session in the booking form below.

Step 2: Select your session and book

Choose your date and time from the dropdown and enter the participant's details. For two places, complete the booking separately for each participant and add both to your basket.

Places availableCourse is full
Practical benefits

What you will gain from the NHS in Practice course

Leave better equipped to understand organisational priorities, follow approval routes and contribute to discussions about services, budgets and improvement proposals, without needing a specialist management or finance background.

Connect the wider NHS in England to your day-to-day work: who makes decisions, where funding comes from and how organisations are held to account. Whether you are proposing a new clinical pathway or making the case for additional resources, understand the financial and organisational questions you may face.

Course format: Two hours of live teaching followed by 30 minutes of questions and answers, giving you time to clarify key points and relate them to your own NHS experience.

Making sense of a changing NHS

The 10 Year Health Plan for England emphasises more care in the community, digital delivery and prevention, while integrated care boards are moving towards strategic commissioning. Understanding how NHS organisations are governed, funded and held accountable helps you interpret these changes and contribute to local decisions. The course focuses on these practical foundations, rather than relying on an organisational chart alone.

Course content

What the NHS in Practice course covers

Explore eight connected subjects, grouped into four areas, to understand how the NHS in England operates and how this affects decisions within individual organisations.

NHS organisation and commissioning

How the NHS in England is organised
Understand the different levels of the NHS, from the wider system to individual organisations, and how providers, commissioners and other bodies fit together.
Commissioning and service planning
Understand the purpose of commissioning, how healthcare needs and priorities influence service planning, and how funding decisions affect what organisations provide.

Governance and decision-making

Trust boards, committees and accountability
Explore how NHS organisations are governed, the roles of boards and committees, where authority sits, and how matters are escalated through appropriate channels.
How NHS decisions are made
Follow the journey from a proposal or service concern to a decision. Identify who needs to be involved, how approval routes work and how you can contribute constructively.

NHS funding and budgets

Funding flows and payment models
Understand where NHS funding comes from, how money moves through the system, and how different payment arrangements—including the historical Payment by Results model—have shaped organisational priorities.
NHS budgets and financial pressures
Become more comfortable interpreting budgets and basic financial reports, understanding cost pressures and discussing cost improvement programmes without needing to be a finance specialist.

Performance and service development

Contracts, specifications and performance
Learn how contracts, service specifications, key performance indicators and targets influence expectations, accountability and the assessment of how services are performing.
Business cases and service development
Understand how an improvement proposal becomes a business case, what information decision-makers need and how ideas move through the financial and governance approval process.
Who the course is for

Who should attend the NHS in Practice course?

The course is designed for NHS doctors, nurses, allied health professionals and other staff who want to better understand how decisions are made and how organisational priorities affect their work.

Doctors and resident doctors

Understand the systems around your clinical work and take part more confidently in conversations about resources, quality, escalation and service priorities.

Consultants and clinical leads

Strengthen your understanding of governance, approvals and budgets when developing services, negotiating priorities or leading improvement.

Nurses and allied health professionals

Understand how organisational decisions are made and how your team contributes to wider NHS planning and performance.

Healthcare managers and improvement leads

Develop a shared language for commissioning, finance, business cases and accountability when working across clinical and operational teams.

Why ISC Medical?

Why choose ISC Medical for the NHS in Practice course?

Accessible explanations, practical relevance and time to ask your questions, in a focused live session.

NHS consultants with hands-on leadership experience

The course is delivered by NHS consultants with senior leadership responsibilities, including clinical leads and business service unit leads. They bring day-to-day experience of working within complex NHS systems.

Connect the system to your everyday work

Relate governance, funding and organisational priorities to service planning, approval routes, new initiatives and improvement proposals.

Dedicated time for your questions

Two hours of focused live teaching are followed by a 30-minute Q&A, giving you time to clarify key points and relate them to your own NHS experience.

A choice of daytime and evening sessions

Choose from the scheduled 10am–12:30pm or 7pm–9:30pm sessions on selected Mondays. Each course runs live on Zoom and provides 4 CPD points following validated attendance.

Participant feedback

What participants say about the NHS in Practice course

“Excellent session. Kept it interactive and summarised the entire working of the NHS in just 2 hours - impressive! I now feel I understand the inner workings of the NHS much better. Thank you very much.”

RameshRespiratory Consultant

“Very detailed and simply explained”

KarenService Manager

“Good course considering how dry the subject matter is. You made it very engaging!”

UnaConsultant in Anaesthetics

“Good course. I now understand much better how commissioning and finances work in the NHS.”

AdeGeneral Medicine consultant

“Overall it was an EXCELLENT and CLEAR breakdown of NHS structures”

ChristinaGeneral Surgery Consultant

“Excellent course explaining the intricacies of the NHS in just the right level of detail. Thank you to Dr Phillips for demystifying all of this.”

JayConsultant in ENT surgery
Common questions

NHS in Practice course FAQs

Who should attend the NHS in Practice course?

The course is suitable for doctors, nurses and other healthcare professionals who want a clearer understanding of NHS structures, finance and decision-making. You do not need previous management or financial training.

Does the course cover the NHS in Scotland, Wales and Northern Ireland?

The course focuses on how the NHS operates in England. Many underlying principles may be transferable, but organisational structures and terminology differ across the four UK nations.

Is the course live or self-paced?

It is delivered live on Zoom, with two hours of teaching followed by 30 minutes of questions and answers (2½ hours in total). It is not a self-paced e-learning programme.

What are the available course times?

Each 2½-hour session includes two hours of teaching and a 30-minute Q&A. The course runs either from 10am to 12:30pm or from 7pm to 9:30pm (UK time). Check the calendar for availability, then select your date and time in the booking dropdown below it.

How will I join the Zoom course?

Your Zoom joining link will be sent two days before the course date.

Is this course useful when preparing for an NHS job interview?

Yes. Understanding how NHS services are organised and how decisions and budgets affect care can help you give more informed interview answers. If you also need to develop your interview technique, consider our Consultant Interview Course.

Can my employer book and pay by invoice?

If your employer cannot book directly by credit card or procurement card, payment by invoice may be possible. Email enquiries@iscmedical.co.uk for details. Because invoicing can take several weeks, this option is best for dates more than six weeks away.

Can I change my course date after booking?

You may postpone once without charge if you give at least eight days’ notice before your course date. A second postponement or a change with less than eight days’ notice may incur charges. Please see the Terms and Conditions for the full policy.

When will I receive my CPD certificate?

The live NHS in Practice course provides 4 CPD points. Your certificate is sent after the trainer has validated your attendance, typically the following day.

How much does the NHS in Practice course cost?

The live course costs £120 per participant. You can save 10% by booking two places on this course, or by combining it with any other ISC Medical course. Add each place to the basket separately so you can enter the participant’s details. Check the discount in your basket before paying.

Understand the system and contribute with confidence

Get a clearer view of how NHS organisations are structured, funded and governed—and how that understanding can help in your day-to-day role.

Live on Zoom · 2 hours of teaching + 30-minute Q&A · 4 CPD points · £120

View dates & book →
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