A comprehensive training course for interviewers, specifically designed to address the needs of clinicians and managers involved in recruiting within the NHS and healthcare environment.
- Maximum 12 participants. Only £350.
- A one-stop shop for effective recruitment.
- Thorough look at modern recruitment techniques.
- Covers all aspects of the recruitment process.
- Deals with all recruitment techniques from interviews to psychometrics.
- Combines lectures, group discussions, role play.
- CPD accredited (6 CPD points).
By the end of the day, delegates will have acquired a range of concrete tools and techniques that they can use to render their recruitment process more effective.
CONTENT OF ISC MEDICAL'S 1-DAY 'TRAIN THE INTERVIEWERS' COURSE
ISC Medical's interviewing course 'Train the interviewers' is designed for clinicians and managers involved in the recruitment, both on a regular and an ad-hoc basis. It is specifically set up to ensure that those involved in medical recruitment adopt a conscious method of selecting future colleagues, thereby ensuring that only candidates of the right caliber are recruited. The course syllabus was written by a mix of corporate trainers and clinicians, thus ensuring an approach fully tailored to the needs of healthcare professionals and managers.
During the day, you will discover and discuss a wide range of issues relating to selection and interviewing within an NHS or broader healthcare environment. The course deals with the following issues:
| 1 |
PREPARATION FOR THE RECRUITMENT PROCESS
- Identifying your specific needs and setting out meaningful criteria for the selection process.
- Adopting a competency-based approach
- The role of person specifications and job descriptions and how to write useful ones.
- Setting out credible and achievable goals for shortlisting and recruitment.
- Putting a panel together
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| 2 |
SHORTLISTING
- The purpose of CVs and application forms. Which is best and how to extract their full potential.
- Choosing your selection criteria carefully.
- Making best use of pre-interview visits.
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| 3 |
PLANNING FOR THE INTERVIEW
- Setting clear objectives for the interview.
- Pre-interview communication.
- What types of questions should you ask, how to write them and how to ask them.
- How to identify your candidates' natural communication styles and how their style impacts on their performance.
- How to prepare for the unexpected.
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| 4 |
RUNNING AN EFFECTIVE INTERVIEW
- How to start and end an interview.
- Dealing with nervous candidates and your own nerves.
- Connecting with the candidate.
- Listening for body language and facial expressions.
- Listening for tone of voice, pausing and pacing.
- Listening for specific words. Reading between the lines. Spotting and dealing with the 'bullshit'.
- Probing and dealing with difficult candidates (vague, superficial, too little information, too few words, avoiding the truth, etc).
- How to keep on track with your objectives
- How to assess candidates
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| 5 |
INCORPORATING OTHER RECRUITMENT TOOLS
- Group discussions
- Group exercises
- Role play
- Psychometric testing
- "Trial by sherry"
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| 6 |
LEGAL MATTERS
- Department of Health guidelines for recruitment
- Fairness & Discrimination. What does fairness mean in practice?
- Questions you shouldn't ask and how to get what you want without sounding discriminatory.
- Shaking off your prejudices.
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| 7 |
RECRUITING AND REJECTING
- Assessing candidates and making a decision
- Providing constructive feedback to unsuccessful candidates
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The course contains a mix of plenary discussions, workshops and practice sessions to ensure that you can learn real practical tools that will make a difference to your recruitment technique. It is designed around a flexible format which enables the specific needs of all participants to be incorporated and addressed during the day.
WHY COME TO ISC MEDICAL'S 'TRAIN THE INTERVIEWERS' INTERVIEWING COURSE?
Total practical focus on issues relevant to recruitment and interviewing
This course is totally built around the recruitment needs of clinicians and managers within a healthcare context, and deals with all fundamental aspects of the process from the planning and preparatory stage, to the running of the process and important legal issues. It is designed to be practical rather than didactic, therefore ensuring that all candidates their newly acquired skills to their department or Trust straight away.
Small group of only 12 candidates
To ensure that all candidates can fully benefit from the course and the practical sessions, we only accept a maximum of 12 participants on each course. This also enables us to tailor the content of the courses as much as possible to the individual needs of all candidates.
Written and delivered by experts
The course is written and delivered by trainers with substantial experience of communication, interviewing and personal development in both the corporate world and the NHS. It also benefits from strong input by clinicians in order to ensure that it is fully relevant and up to date within the current healthcare environment.
ISC is a trusted brand for medical interviews and personal development
ISC has developed a strong reputation for quality and professionalism, and has built its name around the personal touch with which it deals with its clients. We know what you need and we ensure that we provide the best value to all our clients.
DATES, VENUE AND FEE
New dates are added as and when courses fill up. Courses are currently planned for the following dates:
| 2011 |
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Fri 18 February |
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Friday 17 June |
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Fri 14 October |
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VENUE
Grange White Hall Hotel
Central London
(Near British Museum)
Accessible from all train stations.
.gif) Kings Cross, Euston, Russell Square, Holborn, Tottenham Court Road
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TIMING
Registration: 9:00 am
Start: 9:30 am
End: 5:30 pm
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FEE
£350 per participant
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 OPEN - Book online  FULL COURSE
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WHAT OUR CLIENTS SAY
ISC Medical has built a strong reputation for the quality of its courses and the personal attention that it provides to its client. Here is some of the feedback we obtained for past courses, both recent and older so that you can see the consistency of quality in our courses.
"A complete eye opener. This course provides an excellent insight into the recruitment process and I can see where we went wrong in the past. Thank you very much for giving me some focus." Richard, Medical Director, Foundation Trust (Feb 2011)
"Brilliantly structured day. A really good practical introduction to effective recrutment within the NHS. I would thoroughly recommend this course to all members of interview panels, be they Chief Executives, managers or clinicians." Derren, Clinical Director, Pathology services, NHS Trust (Feb 2011)
"Thank you so much for such a wonderful and informative day. This course is a must for anyone involved in medical interviews who wants to ensure they recruit the right person! Jenny, Senior sister, NHS Trust (Feb 2011)
BOOK ONLINE FOR ISC MEDICAL'S INTERVIEWING COURSE 'TRAIN THE INTERVIEWERS'
To book a place on our one-day 'Train the interviewers' course, simply complete the form below with your chosen date and enter the name of the participant. Your booking will confirmed automatically as soon as we receive the payment via our secure online payment system. Full instructions for the course, including pre-course work will be sent to you by email well in advance of your course date.
