ISC Medical - the company
Established over 12 years ago, ISC Medical has grown to become the UK's leading provider of medical interview courses, medical management and leadership courses, Teach the teacher courses and other personal development courses for doctors for all grades. Our emphasis in on providing a service which is both personal and of high quality so that you, our clients, have the best chances of succeeding at your interview and in your career aims. Unlike many of our competitors we insist on providing all our courses in small groups so that you can fully benefit from our personal and individual approach; we value integrity above everything and we make sure that we provide value for money.
Meet the team
To ensure that you get the best value from our services, we recruit only the best trainers. All our trainers are carefully handpicked through a long selection process, are thoroughly tested in their coaching techniques and their handling of candidates at courses, and their feedback is continually monitored so that they can constantly fine-tune their approach in order to maximise the quality of their coaching. All trainers are experts in their field and attract excellent feedback.
Olivier Picard - Managing Director. Communication, Business and Management consultant.
Olivier has over 25 years' experience in communication, management and business, including the past 12 years with an exclusive focus on medicine. As well as being involved in management training for senior managers, Olivier runs interviewing courses for interviewers both within and outside of the NHS. He also sits on consultant interview panels as a lay member. Through his involvement in coaching thousands of doctors for medical interviews personally over the years, his intensive network within NHS management and, being married to an NHS consultant for the past 16 years, Olivier has developed an extensive knowledge of past and current NHS issues, which is particularly appreciated by candidates who attend his consultant interview courses.
Olivier is a frequent and popular speaker at external events such as recruitment fairs, NHS trust meetings and training sessions, as well as medical schools and has written several books on medical interviews which have become reference books. Using a wide range of techniques, he has demonstrated an innovative and personal way of teaching which is designed to optimise the learning experience and boost the self-confidence of course participants. As a result he has guaranteed the success of the vast majority of the candidates he has trained, whatever their initial level of confidence and skills. He is renowned for his enthusiastic and dynamic style of teaching, with a strong ability to encourage personal participation. His friendly, though direct and no-nonsense approach is much appreciated by candidates.
Narbeh Melikian - Consultant Cardiologist
Narbeh is a Consultant Interventional Cardiologist at King's College Hospital London. He trained in medicine and cardiology in London and has also worked as a cardiologist in South Africa and Belgium.
Narbeh has over 10 years experience in communication and medical education and is a highly popular lecturer both in the UK and abroad, lecturing on all aspects of medicine including specialist courses including preparation for the MRCP examination.
As a trainer, Narbeh has an adaptable and dynamic style of tutoring which he tailors to meet the individual needs and requirements of all his delegates, regardless of grade or specialty. He also places great emphasis on providing constructive and confidence building feedback to bring out the best in all participants
Muhuntha ("Mo") Gnanalingham - Consultant in Paediatric Intensive Care
Mo has been a Consultant in Paediatric Intensive Care (PICU) at the Royal Manchester Children's Hospital since 2009. He has had extensive training in General Paediatrics, Neonates, Anaesthetics and PICU. He maintains a keen interest in clinical and laboratory research having completed his PhD in Developmental Physiology at the University of Nottingham in 2005. He has received several awards, honours and grants throughout his training.
Mo's 'newest passion' is the implementation of coaching and mentorship within the workplace, to make any individual better in whichever arena they seek this change the most. Mo has used his new skills to complement his extensive teaching experience at all levels from being an Academic Advisor to undergraduate medical students to being a coach, mentor and leader for the NHS North West Mentoring Scheme and North West Leadership Academy. He has completed a European Mentoring and Coaching Council - approved coaching program, Certificate in Counselling Concepts and Diplomas in Neuro-linguistic programming. He is currently embarking on the Postgraduate Certificate in Business and Executive Coaching, and Postgraduate Certificate in Workplace Based Postgraduate Medical Education.
As a trainer, Mo has an enthusiastic and dynamic style of tutoring which is tailored to meet the individual needs of his delegates, regardless of grade or specialty. He also places great emphasis on providing accurate and constructive feedback, with the aim of empowering the delegates to be better than what they were before.
Ishtiaq (Ish) Ahmed - Consultant Cardiac Surgeon
Ish was appointed consultant in cardiac surgery in 2011. He has trained in Leeds and Cambridge and spent the majority of his specialist training in the Northern Deanery. He undertook a PhD at the Victor Chang Cardiac Institute in Sydney. In 2012 he was awarded a scholarship from the Society of Cardiothoracic Surgeons, which enabled him to pursue his subspecialty interest in mitral valve surgery at centres of excellence in Britain and in France.
Ish has taken his medical skills to the track and has been a doctor at the world indoor track cycling championships where he initially developed an interest into the parallels between sporting success and performance in medicine.
He has been teaching with ISC since January 2012 and has proved to be able to impart his winning formula onto many candidates who then went on to experience the same success. Ish receives constently good feedback, with delegates regulalrly commenting on his approachability and his ability to provide supportive and constructive feedback.
Ram Matsa - Consultant in Acute Medicine & Intensive Care
Ram Matsa is dually accredited in Acute Medicine and Intensive Care Medicine and is working as a Consultant Intensivist in University Hospitals North Staffordshire. He underwent post graduate training in medicine at Wessex and Intensive care at Oxford Deanery. He was an outstanding trainee and has made significant contribution towards postgraduate education. He completed an academic degree from Cardiff University and is now the Chief Investigator for NGAL Research, a study looking at acute kidney injury biomarker in critically ill patients.
He has vast experience and knowledge in teaching and training diverse needs from medical students to post graduate students. He was nominated for “Significant contributor towards post graduate teaching award”. He has a special interest in Human factors and simulation guided teaching. He currently serves as a course director for two popular courses in the region: Royal College approved tracheostomy workshop and acute care ultrasound course.
Ram has a natural adaptability to the student needs and simplifies complex issues and delivers them in a way of easy understanding. When it comes to coaching for interviews, his positive enthusiastic and formulated approach towards responding to questions is well commended. He provides constructive feedback that develops confidence amongst the delegates, notably, some of his feedback include “supportive, encouraging and insightful trainer”.
Chris Barnes - Former Health Authority Chair
Chris is a very experienced interviewer, facilitator, coach and trainer with a public sector background and Board experience in the public and business sectors. He has worked with doctors since 1996 and brings well informed non-clinical experience of the NHS to his interview skills coaching.
He was the Corporate Affairs Director of a government department and then a non-executive Director and subsequently Chair of a Health Authority. During that time he led the establishment of PCTs in the county and worked closely with the new Boards and the Boards of acute and mental health NHS Trusts.
He facilitates workshops for doctors, covering a wide range of skills and current issues, including leadership, appraisal and revalidation and educational and clinical supervision. He works 1:1 with doctors, NHS senior managers, Senior Civil Servants and others, assisting them to come to terms with changing circumstances and coaching them on career development and interview skills. Chris is an Accredited Independent Appointments Assessor for Defra and was a Civil Service Selection Board Chair, helping to recruit graduates for the “fast-stream”. He is also a Senior Associate of PHAST (Public Health Action Support Team).
Participants have consistently commented on Chris’ friendly and engaging style of coaching and on his breadth of experience. A particular strength is his ability to give penetrating and constructive feedback in a supportive and non-threatening way.
Petros Lekkos - Consultant Psychiatrist
Petros is a Consultant Adult Psychiatrist working for Camden and Islington NHS Foundation Trust (Acute Assessment Ward and Early Intervention Service). He graduated in Greece and completed all his postgraduate training at the prestigious Royal Free/UCL training scheme for psychiatry over 7 years. He holds a MSc in Psychiatric Research from UCL and is an accredited Cognitive Analytic Therapy Practitioner with a PG Diploma.
He has over 7 years experience in medical education and has lectured at UCL, King's, Imperial and abroad at both undergraduate and postgraduate level. He has won the “Top Teacher for Neurosciences” award at UCL for the past two years. He has a keen interest in medical management and first-hand experience of change management as a leader of quality/efficiency improvement projects (on out-of-hours medical cover and IT).
Petros has been with ISC since 2012 and has been consistently described as an approachable, enthusiastic and knowledgeable trainer, who facilitates the group very well. He provides honest and constructive feedback and tailors the course to the delegates' needs giving clear rationale for the way to answer questions and land the job!
David van Dellen - Consultant Transplant Surgeon
David is a consultant renal and pancreas transplant surgeon at the Manchester Royal Infirmary. He is also one of the consultants providing the national Encapsulating Peritoneal Sclerosis (EPS) service from Manchester. He trained in Medicine in South Africa and did his specialist training in General and Transplantation Surgery between Manchester and Birmingham where he undertook an MD in Epithelial Biology. He has active research interests in risk stratification for solid organ transplantation as well as the pathogenesis of EPS.
David has broad experience in Medical Education and has lectured and taught extensively at both under- and post-graduate level. He has extensive interview experience and is currently enrolled for a Postgraduate Certificate in Surgical Education.
A successful graduate of the ISC consultant interview course, David has an enthusiastic approach to teaching. He provides engaging and constructive but focused feedback ultimately ensuring assurance and improved confidence for the candidates.
Doug Pendsé - Consultant Radiologist
Doug is currently working as a Consultant radiologist at University College London Hospitals, specialising in urological imaging and intervention.
Having completed surgical training in Oxford Deanery, Doug moved to UCL to embark upon a career in research. After dotoral-level research in image-guided ablation he was awarded the first NIHR Academic Clinical Fellowship in radiology in 2007. Combining clinical training in radiology with translational MRI research, Doug was awarded FRCR and subsequently appointed as a post-doctoral NIHR Clinical Lecturer at UCL in 2012.
With a long track record of undergraduate and postgraduate teaching, Doug understands the importance of non-clinical teaching and coaching - something oftern neglected in medical training. He is committed to the belief that senior doctors can make a real difference to the careers of medical students and junior doctors through mentorship and personal development programmes. Doug has been a personal tutor at UCL medical school for several years and enjoys the challenge of mentoring undergraduates through the trials and tribulations of their burgeoning medical careers.
An engaging and enthusiastic trainer, Doug's frank no-nonsense approach helps focus the minds of those preparing for consultant interviews. As a successful graduate of the ISC consultant interview course, he knows what you need to do to prepare for success.
Dr Jo Clare - GP
Jo is a GP working in South Staffordshire. She graduated from St George's Hospital Medical School with two distinctions and a merit in addition to gaining a First class intercalated BSc in Physiology.
Jo completed the Diploma in Genito-urinary medicine and has worked in GU medicine as well as her main career in general practice. Jo does minor surgery procedures at her practice where she is also the lead for Palliative care. Jo is one of our most experienced trainers and has been running our medical school and GPST courses since 2008. Previous delegates on Jo's courses have commented on her highly approachable, encouraging, enthusiastic and supportive teaching style and her ability to draw from previous experiences to teach by example.
Dr Chris Pocock - GP
Chris Pocock is a partner in a large GP practice in Bristol and medical director at Leyhill prison. He was previously an orthopaedic registrar and runs community fracture clinics and the local vasectomy service in Bath. In addition he is a member of the local NHS commissioning consortium for South Gloucestershire. Chris is one of our most experienced trainers and has been running our medical school and GPST courses since 2008. He has a passion for education and taught in the department of anatomy at Guys and is involved in teaching the current Bristol GP trainees. He helped set up the Severn deanery GPST committee, and has sat on the Severn GP Education committee. Chris' delegates have found him to be enthusiastic, helpful and approachable, with constructive feedback. His professional and motivational teaching style creates a fantastic atmosphere for teaching.
Dr Natasha Pinnock - GP
Natasha is a salaried portfolio GP in Cambridge, who graduated from the University of Manchester Medical School. She has developed a passion for teaching, including training competencies that are essential for general practice, from basic life support to communication skills. Natasha started teaching our courses in 2009 and has been widely commended for her very enthusiastic and approachable style in both the GPST and Medical School Entry courses. She combines this with her ability to provide constructive criticism and flair in helping candidates fulfil their true potential. Natasha is deeply committed to teaching and her enjoyment of it is only matched by observing her candidates' confidence and skills improve throughout the course of the day.
Dr Nishali Patel - GP
Nishali is a GP who graduated from Royal Free & University College Medical School and is currently working at Ealing Hospital. She has always had an enthusiasm for teaching since she was a medical student and thoroughly enjoys peer teaching, medical school teaching and is now also an instructor on ALS courses. Nishali sits on the medical school interview panel at Royal Free & University College London and so is well versed in the med school interview process. Nishali is an extremely popular trainer and has been praised by previous delegates for her positive approach and boundless enthusiasm. Her approach and dedication to her teaching inspires an enormous amount of confidence in the groups she teaches.
Dr Khyati Bakhai - GPST3
Khyati is a GPST3 who graduated from Royal Free & University College Medical School and is currently working at Guys & St Thomas' Hospital. She has been involved in medical student and peer teaching throughout her career, particularly thriving in small group sessions. Her enthusiasm and willingness to go the extra mile has been much appreciated by her students. When teaching on our GPST courses, Khyati has been described as focussed, engaging and constructive with particular attention to detail. Khyati provides an unintimidating environment in which to develop the skills essential for success in exams.
Dr Vidya Thavamokankanthi - GPST3
Vidya is a GPST3 who graduated from University College Medical School. She is currently working in St Albans and is actively pursuing her special interest in medical education through involvement in the delivery of our medical student and GPST courses. Vidya is also involved on numerous medical school interview panels which ensures she is highly focused and up-to-date in this field. With an Advanced Certificate in the Language Arts, her acting skills are used to harness the candidates' experiences highly effectively during the GPST role play exercises. When teaching our medical school and GPST courses, Vidya has been described as inspirational, genuine and highly supportive with an adaptable teaching style to suit all groups. Vidya provides constructive feedback, integrating honest and practical suggestions for improvement.
The legal bits
ISC Medical is a trade name for Interview Skills Consulting Ltd.
Address: 97 Judd Street, London WC1H 9JG
Tel: 0845 226 9487
Registered in the UK. Reg no. 05353995
VAT no. GB859011818